Ecom102 Scholars for Project Blogging .01
​2/10/2014

Joy Buyer / Joy Bidder - Impulse Buyer who do not have money to pay. They could also be your competitors be aware!
​1/21/2014

Joy Buyer / Joy Bidder -  Impulsive buying behaviour of people who express intention to  buy or use your website checkout with no  immediate money to pay for their purchase.  Normally it end up as no sale, or cancelled transaction.

Effect on online trading?

WASTE OF TIME!
Lost of potential sales from other buyers -
Cost of time vs daily over head expenses-
Cost of time in follow up and client management-
Potential bad customer experience-
​
Recommendation: 

Own  a website with seller policy covering 
reservations.  “Item will only be reserve 
maximum of 3 days  after checkout.”   

No reservation policy - 
Request for immediate payment to finalized sales. ​

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Joy Buyer / Joy Bidder -  is a word  characterized  by ebay for a bidder  who would just bid and win auctions and refuse to respond to your emails or calls for payment follow up.  
 
Effect on online trading?
WASTE OF TIME!
Potential Negative Feedback

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Recommendation: 

On ebay there is a special provisions on this for item with no payment receipt using the dispute console. If done right the seller will be immune  from a negative feedback  and will automatically  receive a reversal of any sold fees attached. 
​

Joy Buyer / Joy Bidder -  are possible 
competitors mask as interested buyer.  
They do not have real  intention to buy,  
They are just checking how you do 
things, or study how you accommodate 
buyers.  

 Effect on online trading?

WASTE OF TIME
Potential of being copied or being outdone ​

Recommendation: 

Create a client mailing list, know your buyers. Check profiles of your inquiries, a real buyer and an impulse buyers ask a  lot of questions.  A competition  who is just snooping around ask very minimal question or none at all. They just check on your website or use your check out system to read seller policy and wait on how he/she will be accommodated as a buyer, try to discern  who is who. If you sense it is just a possible joy bidder do not border to waste time to follow up on payments, do not bother to reserve items,  prepare your website with RESERVATION POLICY or NO RESERVATION POLICY. ​

Eireen Diokno-Bernardo

Reference and Contact:
www.eireendioknobernardo.com​​​